Franklin County Health Department

Public Health Saves Lives

LivingWell Program Updates
• The LivingWell Program will be administered in partnership with WebMD Health Services in 2023
• There will be a new portal and app! Everyone will need to register for a new account on or after January 4, 2024 at
• Points will not rollover!
• The My StayWell App is no longer functioning

LivingWell Promise 
• January 1- July 1, 2023
• Online Health Assessment (WebMD One Portal) or  biometric screening
• Monthly premium incentive in 2022, up to $480/year ($40/ month)
• Only the planholder needs to complete or both spouses if on a cross-reference plan

LivingWell Engagement Activities
• January 1- December 31, 2023
• Well-being activities submitted through WebMD One Portal aimed to encourage healthy behaviors
• Earn up to $200, which can be used for a variety of gift cards and merchandise
• Planholders are eligible to participate



LivingWell Program ID System 
• No ID Card/ Separate ID number

Eligible to receive a biometric screening:

  • All active KEHP planholders and spouses on a cross-reference plan
  • Effective date- The first day of the second month following hire date
    • If someone was hired in March, their effective date to receive a screening would be after May 1
  • Eligible participants are allowed ONE screening in 2023

NOT Eligible to receive a biometric screening:

  • Retirees on Medicare
  • Employees who waive KEHP coverage (waivers)



Community Event Appointments Available at:


Contact us:
[email protected]
502-564-7647  x 131

Welcome, and Next Steps

Height, Weight, BMI, and Waist Circumference

Blood Pressure


Total Cholesterol




TC/HDL Ratio 

N/A Results and Why

Why did I receive N/A Results?

Total Cholesterol measuring limits 100-500 mg/dL

HDL measuring limits 15 – 100 mg/dL

Triglycerides measuring limits 45-650 mg/dL

Glucose measuring limits 50-500 mg/dL


If the measured value of TRG is >650 mg/dL, the machine displays “N/A” for HDL.

If the measured value of TRG is >400 mg/dL, the machine displays “N/A” for the LDL estimate.

If the measured value of TC, HDL or TRG is outside the measuring range, the machine displays “N/A” for the LDL estimate.


Updated: March 5, 2023